Contents

Overview

This document is intended to provide guidance on how to use SRM Tech O365 MFA (Multifactor Authentication) setup.

Office 365 – Multifactor Authentication

Setting up multi-factor authentication adds an extra layer of security to our SRM Tech Office 365 account. MFA makes it more difficult for someone else to sign in with just a stolen password. If this is a work account, your administrator would have to enable multi-factor authentication for you. For a personal account such as Gmail or Outlook, you can turn MFA on in your security settings.

This set-up process is meant to be intuitive, but even the best of us can get stuck on something wholly unknown to us. Here is what the steps in this process will look like.

Step by step guide for enabling MFA

1. Start by going to portal.office.com. Sign into Office 365 with your password like you normally do. After you choose Sign in, you will see this prompt:

      

2. Choose Next

      

3. Then, select your authentication method. The default is authentication by phone, which is typically a cellphone that can receive texts and calls. Enter your country/region and phone number. Then select if you prefer to be called or texted with the authentication number and hit Next.

     

4. You will receive a text or a call with a verification code (depending on your selection in the previous step).

     

5. Enter the code in the box and hit Verify.

   

6. Most modern applications will allow multi-factor verification using this method. However, some older apps will require a specific new password. In the next step, you’ll get an app password that you can use with older versions of Outlook, and other apps.

      

7. Hit the “copy” icon to copy the password to your clipboard and enter Outlook if needed. If you ever need this password in the future, you can find it after signing into portal.office.com and going to security settings.
8. Once you complete the instructions to specify how you want to receive your verification code, the next time you sign into Office 365, you’ll be prompted to enter the code that is sent to you by text message, phone call, etc. and hit Verify

          

                     

9. Click Yes to sign-in

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Note – The same process needs to be followed for Outlook, Teams, SharePoint, One-Drive etc.

Optional Steps

These steps are optional but recommended.

We recommend setting up more than one verification method. To do so, go to portal.office.com and go to your account settings.

1. Click View Account

  

2. Click Security Info 

  

3. Add Sign-In Method

      

4. Download Microsoft Authenticator on your mobile.

    

5. Setup your account on your mobile

   

6. Scan the QR code from your Microsoft Authenticator application and click next.

  

7. Security code will get generated via Microsoft Authenticator app, which can be used as one-time passcode for sign-in to O365 applications.  This process is applicable for Outlook, Teams, SharePoint, and OneDrive. 

Will I be prompted again?

Yes. In the future whenever you sign into your Microsoft account you will sign in with your password and a code sent to your phone. As previously mentioned, you can decide the best method of receiving this code, via text, phone call, Microsoft Authenticator app or all the above. Usually, you would remain signed in on computers you use regularly so you will mostly use this when signing in from a new location or device.